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Rings Ryan | Reference Doc | Workforce | Public Agent

For internal use by our public AI agents that assist customers with their queries.

 

Frequently Asked Questions

1. What are the main differences between the Half-Day and Full-Day Lord of the Rings tours? We recommend the full day for a great regional experience. 

  • Half-Day Tour: This tour includes visits to iconic film locations around Mount Victoria, such as the Outer Shire and the spot where Frodo and the Hobbits hid from the Black Riders. It also features a behind-the-scenes tour at the renowned Weta Workshop, where you'll learn about the creation of props, costumes, and special effects. The tour lasts approximately 3.5 to 4 hours.

     

  • Full-Day Tour: In addition to everything included in the Half-Day Tour, the Full-Day experience offers a Lord of the Rings-themed lunch and visits to additional locations such as the River Anduin and Rivendell (Kaitoke Regional Park). You'll also explore the Gardens of Isengard and enjoy a native forest walk. The full-day tour lasts approximately 7.5 to 8 hours.

     

2. What is included in the Weta Workshop visit?

The Weta Workshop visit comprises a behind-the-scenes tour where you'll discover the secrets of movie-making magic. Learn how props, costumes, weapons, and creatures were brought to life. You'll also have the opportunity to explore the museum and original collectibles, and pick up a souvenir or two.

 

3. Are meals provided during the tours?

  • Half-Day Tour: Meals are not included in the Half-Day Tour.

  • Full-Day Tour: Yes, the Full-Day Tour includes a Lord of the Rings-themed lunch at one of our favorite cafés. Indulge in delectable food and drink fit for a hobbit's appetite.

     

4. What should I bring on the tour?

It's recommended to wear suitable walking shoes and bring a windbreaker or light raincoat, as the weather can be windy. Don't forget personal medicines, if required, and a reusable water bottle. A sense of adventure and your Lord of the Rings questions are always welcome!

 

5. How can I book a tour?

You can book tours directly through our website. We recommend booking early, especially during the summer season, to ensure availability.

 

6. What is the cancellation policy?

We offer a full refund for canceled bookings up to 24 hours prior to your tour. Please check our booking page for the most up-to-date information.

 

7. Are the tours suitable for non-Lord of the Rings fans?

Absolutely! Our experiences are designed for everyone. You'll enjoy stunning natural forests, Wellington history, and insights into New Zealand life, making it perfect for both Rings fanatics and casual visitors alike.

 

8. Do the tours operate daily?

Tours are operating most days. Please check our booking page for timetables and departure times, as daily tour programs and departure times can vary and change without prior notice.

 

9. Where do the tours depart from?

All tours depart from the Central Wellington iSite. We also offer pickups from most central Wellington hotels and the cruise ship terminal.

 

10. Are the guides experienced?

Yes, many of our guides worked on the Lord of the Rings movies or in the film industry. They provide firsthand stories and insights, enhancing your tour experience.

 

We hope this FAQ helps you prepare for an unforgettable Middle-earth adventure with WellyRingsTours!

10. Is the tour suitable for small children that require a child seat?

Yes. All ages are welcome to join any of our tours. Please include in your booking how old the child is so we can make sure the appropriate car seat is ready. Your guide will have a car seat ready in the bus at the time of pickup. We need every single child, including ones under the age of two to be booked into the system. We provide car seats. 

 

 

Tour Overview

  • What is WellyRingsTours?

    • WellyRingsTours offers specialized tours in Wellington, New Zealand, showcasing iconic Lord of the Rings filming locations, behind-the-scenes experiences, and insights into the making of the films. It caters to fans of the trilogy and general travelers seeking an immersive cultural experience.

  • What makes WellyRingsTours unique?

    • Exclusive access to iconic film locations like Mount Victoria and Rivendell.
    • Insights from guides who worked on the Lord of the Rings films or in the local film industry.
    • Visits to Weta Workshop for a behind-the-scenes look at props and special effects.
    • Personalized, small-group experiences.

Tour Options

  • Half-Day Tour Highlights

    • Visit Mount Victoria, where scenes like the "Hobbits hiding from the Black Riders" were filmed.
    • Tour the Outer Shire filming locations.
    • Behind-the-scenes visit to Weta Workshop, including the Miniatures Stage.
    • Duration: Approximately 3.5–4 hours.

  • Full-Day Tour Highlights

    • Includes all Half-Day Tour locations.
    • Visit Rivendell, the Gardens of Isengard, and the River Anduin.
    • Enjoy a themed lunch inspired by Middle-earth.
    • Duration: Approximately 7.5–8 hours.

  • Private and Custom Tours

    • Tailored itineraries for groups or individuals.
    • Can include additional locations or specialized experiences, depending on your interests.

Locations and Film Insights

  • What locations will I visit?

    • Mount Victoria Forest: Outer Shire scenes, where Frodo and Sam began their journey.
    • Kaitoke Regional Park (Rivendell): The location of Elrond’s house. Walk through the native forest used as the film’s backdrop.
    • Hutt River (River Anduin): Featured in the scenes of the Fellowship's journey.
    • Harcourt Park (Gardens of Isengard): Where Saruman and Gandalf first met.

  • What scenes were filmed at these locations?

    • Mount Victoria: "Get off the Road" scene.
    • Kaitoke Regional Park: Council of Elrond scenes.
    • Harcourt Park: Saruman's Isengard garden.

Tour Logistics

  • How many people are in a group?

    • Tours operate in small groups (max 10–12 people) to ensure a personal experience.

  • What are the pickup and drop-off options?

    • Complimentary pickups from Wellington city hotels and the cruise terminal.
    • Central i-SITE departure point for independent travelers.

  • How physically demanding are the tours?

    • Light walking is required, with some uphill trails at Mount Victoria.
    • Suitable for most fitness levels.

  • Is the tour suitable for small children that require a child seat?

    Yes. All ages are welcome to join any of our tours. Please include in your booking how old the child is so we can make sure the appropriate car seat is ready. Your guide will have a car seat ready in the bus at the time of pickup. We need every single child, including ones under the age of two to be booked into the system. We provide car seats.

Booking and Cancellation


 

  • How do I book a tour?

    • Book online at wellyringstours.nz or through affiliated platforms like GetYourGuide and Viator.

  • What is the cancellation policy?

    • Full refund for cancellations made at least 24 hours before the tour.
    • No refund for last-minute cancellations or no-shows.

Tour Features and Add-ons

  • What is included in the price?

    • Guided tours by experienced guides.
    • Entry to Weta Workshop.
    • Transport in a modern, comfortable vehicle.
    • Themed lunch for Full-Day Tours.

  • Are there optional extras?

    • Souvenirs and collectibles at Weta Workshop.
    • Extended visits to additional locations for private tours.

  • Are children allowed on tours?

    • Yes, the tours are family-friendly. Children under 12 may receive discounted pricing.

About Weta Workshop

  • What can I expect at Weta Workshop?

    • Learn how props, costumes, and special effects were created.
    • See original artifacts from Lord of the Rings and other films.
    • Discover miniatures and sets used in production.

  • Can I take photos at Weta Workshop?

    • Photography is allowed in designated areas but restricted in behind-the-scenes sections.

Fan Experience

  • Is the tour suitable for non-fans?

    • Yes, the tours highlight Wellington's natural beauty, cultural insights, and the local film industry, making them enjoyable for everyone.

  • What sets WellyRingsTours apart for fans?

    • Guides with insider knowledge of the films.
    • Authentic filming locations with detailed commentary.
    • Opportunities to immerse yourself in Middle-earth.

Practical Tips

  • What should I wear?

    • Comfortable walking shoes.
    • Layered clothing and a raincoat, as Wellington weather can change quickly.

  • Is food provided?

    • Half-Day Tour: No food included.
    • Full-Day Tour: Includes a Lord of the Rings-themed lunch.

  • What language are the tours conducted in?

    We only offer our tours in English currently. However for tour groups/ large groups inquires please contact our booking team for options. 

  • What should I bring?

    • Reusable water bottle.
    • Camera for scenic and memorable moments.
    • Enthusiasm for Lord of the Rings!

Miscellaneous

  • Is there a souvenir shop?

    • Yes, Weta Workshop has a shop where you can purchase exclusive collectibles. Some tours may not stop at the weta workshops.

  • Can I book tours last minute?

    • Subject to availability, but pre-booking is strongly recommended.

  • Do the tours run in bad weather?

    • Yes, the tours operate rain or shine. Be prepared with suitable clothing.


      Do the tours run in bad weather?

      • Yes, the tours operate rain or shine. Be prepared with suitable clothing.

Can I be picked up or dropped off at the airport?

  • Please contact our bookings team for more information. Airport pickup and drop-off are available on some days but not guaranteed. If we can accommodate your request, please note that we do not have space for luggage.

 



Can I be picked up from my Airbnb?

We do not pick up from suburbs. However, if your Airbnb is within the city, we may be able to accommodate a pickup. Please contact our bookings team to check if your specific Airbnb can be included.


Can I bring luggage?

No, we do not have space for luggage. However, small backpacks, purses, and side bags are allowed.

 


Can I be picked up from our camper van grounds?

Typically, no. Pickup locations must be within the city. However, we recommend Chaffers Marina Campervan Park, located near Te Papa, for those joining our tours. Please note that this location is not available on Sundays due to the weekly farmers market.

For pricing inquiries and directions, visit: Wilson Parking - Chaffers Street

Can I pay in cash?

Advance bookings require a credit card payment to secure your spot. However, bookings made within 24 hours can be paid for in cash.

 


Do you offer gift vouchers?

Yes! Please contact our bookings team to purchase a gift voucher.

 


Do you offer any discounts?

We do not offer discounts at this time. However, we strive to provide excellent value through our tours and experiences.


  • Where can I book WellyRingsTours

  1. Where bookings for Wellington Rings Tours can be made:

  • Other products and tours we offer as alternatives for your group or family. Other tours worth considering.

  1. WellyRingsTours

    • Step into the heart of Middle-earth with Welly Rings Tours, the ultimate Lord of the Rings experience in Wellington. Explore iconic filming locations like Rivendell, the Gardens of Isengard, and Mount Victoria’s Outer Shire. With guides who have worked on the films, you'll gain behind-the-scenes insights into the making of the trilogy. Choose from half-day tours for a snapshot of Middle-earth or full-day adventures complete with a themed lunch and more exclusive stops. This is your chance to walk where legends were made and relive the magic of Tolkien’s world.

  2. Discover Wellington

    • Discover Wellington offers immersive city tours that showcase the best of New Zealand's capital city. Whether you're exploring the vibrant cityscape, soaking in the cultural heritage, or taking in the breathtaking views, these tours provide the perfect introduction to Wellington. From boutique shopping streets to iconic landmarks, each tour is designed to leave you with a true sense of what makes this city so unique. With knowledgeable local guides, you'll uncover hidden gems, hear fascinating stories, and experience the city like a true Wellingtonian.

  3. Seal Coast Safari

    • Embark on an unforgettable journey with Seal Coast Safari, an off-road adventure that takes you deep into Wellington’s rugged beauty. Traverse private farmland, wind along dramatic coastline trails, and reach secluded beaches home to New Zealand fur seals. Enjoy spectacular views from the hills, with the South Island visible on clear days. Guided by locals who know the land intimately, this tour offers an authentic and exhilarating encounter with Wellington’s wild side. Perfect for nature lovers and those seeking an off-the-beaten-path experience.
  4. Private Tours
  • We offer a selection of private tours. Please contact us for further information via email, personal message or phone call through our known channels.