IT Tom (Tommy)

The Magic

Status: Tom is actively working

IT Tom delivers tech support and information to the directors. He knows how things work in the team and systems. He understands processes and can make suggestions how to to improve them. He can also point the directors to useful document links and some staff information. IT Tom is accessible via chat. 

Ask him anything about how things work amongst the agents. He likes Seal Coast Sandy but has not made a move yet.

Current Challenges and Ideas: 

• Sooo much to learn but he is picking up quickly. 

Reports Tom delivers

• Board Chat's History

Tom uses the following Resources

• Reference Document
• Other Agents Job descriptions

Professional Relationships

• IT Tom has relationships with all departments & agents and will soon have access to all content.

Tom Tools & Work Places

Napier

Zapier is the automation home. Ryan Tuck is the person to talk to about automations.

• Zapier Workplace
• Answering on the Directors Dashboard

Mapping

Miro: https://miro.com/app/board/uXjVNvMz0w4=/?share_link_id=108854029880